I selected withdraw profile and then clicked yes. The withdraw profile option is no longer showing up but the express entry profile is still there. I'm also not able to apply for a new express entry profile. Can anyone tell me what to do? Does this have something to do with the job bank? Do I have to withdraw from that separately?
I am having the same issue at the moment. I am already in Canada on my first IEC and trying to apply for my second one but I can't do this until my old profile is withdrawn which is won't let me do. I have emailed them with no response of course. Did they end up clearing your profile for you so you could start again?
i'm having the same issue. there's no express entry option to select when i log in and i can't withdraw my old profile. was anyone able to solve this issue?
Hi guys. Did anyone figure this out?
I just had my PR application rejected and I want to apply again but my Express Entry profile was cancelled along with the PR and it's also already expired. I need to create another EE application but I just see my old one, no option to withdraw it or create another one. Please help!
Hi, did anyone solve this issue? application withdrawn or cancelled but system doesn't allow creating a new one. no create another express entry profile button. stuck outside the pool.