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HELP!!!Passports returned without visa stamped on them

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Toyocee

Newbie
Jun 17, 2022
1
0
Hi
We got a mail 'Ready for Visa' and sent in all our passports to the address referenced in the letter however our passports were returned with no visas on them or a letter explaining why. I have sent a mail to the email address referenced in the mail and waiting for a response. Any suggestions
 
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