ETA processing times over 1 year now, need help! Contact info?

[swof09]

Hi, I applied for an ETA on 17th Jan 2024. They requested a police certificate due to previous criminal record in Feb 2024 of which I uploaded promptly. According to entry criteria and crimes committed I am now allowed into Canada, so its a matter of getting the visa approved. However it has been over a year now, it still stays processing. Has anyone else waited this long for an approval? Should I try to reapply again? Does anyone suggest anyway of contacting the embassy (based in London,UK) as i cant find anything appropriate online?

 

[scylla]

Hi, I applied for an ETA on 17th Jan 2024. They requested a police certificate due to previous criminal record in Feb 2024 of which I uploaded promptly. According to entry criteria and crimes committed I am now allowed into Canada, so its a matter of getting the visa approved. However it has been over a year now, it still stays processing. Has anyone else waited this long for an approval? Should I try to reapply again? Does anyone suggest anyway of contacting the embassy (based in London,UK) as i cant find anything appropriate online?

Try sending a web form. https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/web-form.html

 

[swof09]

Thank you! I couldn't find the ETA option but I found it after clicking on temporary residence one. Hopefully I get some answers

 

[scylla]

Thank you! I couldn't find the ETA option but I found it after clicking on temporary residence one. Hopefully I get some answers

Were you already deemed rehabilitated at the time you submitted the eTA or did you become deemed rehabilitated during the processing of your eTA?

 

[swof09]

Already deemed rehabilitated at the time I submitted the ETA