hi i am an international student enrolled in Sheridan college computer Eng technology program
i had my access account before that i used to apply for my off campus work permit and and study permit extension but recently i wanted to extend my off campus work permit the cic.gc.ca asked me to register for the new gc-key when i registered with new user name and password it asked me whether i have a client id i pressed yes and then i enter my client id then it asked me my security question i accidentally answered the question wrong and it locked my account . now when ever i try to register new account using my client id it says u have answered Ur security question wrong you can not recover your account on line . then at last i created a new account using my passports no instead of client id and it went through and i applied my visa extension from that account but the only problem now is that i don't see the option for requesting my EVN in the account that i registers using my passport no please help my in solving this any help would be highly appreciated
i had my access account before that i used to apply for my off campus work permit and and study permit extension but recently i wanted to extend my off campus work permit the cic.gc.ca asked me to register for the new gc-key when i registered with new user name and password it asked me whether i have a client id i pressed yes and then i enter my client id then it asked me my security question i accidentally answered the question wrong and it locked my account . now when ever i try to register new account using my client id it says u have answered Ur security question wrong you can not recover your account on line . then at last i created a new account using my passports no instead of client id and it went through and i applied my visa extension from that account but the only problem now is that i don't see the option for requesting my EVN in the account that i registers using my passport no please help my in solving this any help would be highly appreciated