CANNOT UPLOAD FILE ON MY ACCOUNT, ERROR RECEIVED

[su005]

Upload a file
Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.
Error Description: error.InvalidFileSize

what could be done to rectify this error? Suggestions please.

 

[su005]

Check your file size, it might be too big. Follow the guidelines regarding its size.

"Is there a file size limit for documents I upload to MyCIC?
Yes. The file size limit is 4MB per upload.

My documents are too large to upload. How do I reduce the file size?
If your file is larger than 4MB, you will need to reduce the size. Here are some tips for reducing the size of your file:

PDF format

Recreate the PDF with Adobe Distiller set to "lowest file size".
Ensure that all images in the PDF are set to 96 DPI (dots per inch).
Remove all unnecessary images.

JPG format

Scan your document at a lower DPI.
Remove all empty space around the image.
Shrink the image.
Reduce the JPG image quality.

TIFF and PNG format

Scan your document at a lower DPI.
Crop the image to remove any empty space around it.
Shrink the image.
Save the file in JPG format instead.

DOC and DOCX format

Remove unnecessary images, formatting and macros. Save the file as a recent Word version.
Reduce the file size of the images before they are added to the document.
If it is still too large, save the file as a PDF."

http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1213&top=23

Thank you. I will try to redux the fire size of the images and make a new pdf file.