[DECEMBER] Online Citizenship Applicants

[se1992]

my test invite email came on the window starting day

Hi @varlam, thanks for your response. It is good to know that the email may come on the starting day.

 

[Emenaik007]

I received my test invite today also. It came from the Niagara office.
Applied December 17th 2020.
Aor April 19.

 

[namratha_s]

Received test today. Surrey,BC applicant, applied on 26th December.

 

[ahmad1990]

I need an advise please!
I have just received a "missing information" email. I applied online in Feb 10th 2021. I have copied the message they sent in my account below.
They are basically can't confirm my time in Canada before the PR, how is this my fault!? I have submitted all the documents and supplied all the information in the application per the checklist, so why the application is returned to me if THEY can't confirm my time instead of simply asking for supplement information while progressing my application (I haven't got an AOR yet!).
I have send them a case inquiry and attached my visa and all information before I became a PR to prove that I was in Canada and still got a very generic reply (like copy/paste from their FAQ) from the agent not the officer who returned the application.

I don't have an application number so calling them will not be any helpful.
If I resubmit again, that means I lost the last 6 months for nothing and it is not even my fault since the issue is in their end!

Please advise what can I do and your thoughts on this?
Is there a way to escalate this and reach the officer who returned my application to get more clarity?

**********************
Your application for Canadian citizenship is incomplete. We cannot start processing your application for the following reasons:
Physical Presence
In our records, we cannot confirm your time in Canada before you became a permanent resident (PR).
To fix this issue

• recalculate your physical presence
• upload the new calculation file if you have at least 1,095 days in Canada afteryour recalculation
  • If applicable, wait until you have at least 1,095 days beforeyou upload the new calculation file.

Go to your physical presence
How to resubmit your application
If you still want to apply

1. Correct the issues listed above
   • Upload all documents as instructed (where applicable).
   • Make sure all files are clear and easy to read.
2. Don’t forget to recalculate your physical presence (upload a new calculation file)
3. Make sure the application has all of your latest information
4. Resubmit your application

We have not taken your payment yet. If you can’t or don’t want to resubmit your application, you may ask for a refund(opens in new tab).
If you think that we’re making an error, contact us(opens in new tab).
Thank you,
Case Processing Centre
Sydney, Nova Scotia

 

[rajkamalmohanram]

I need an advise please!
I have just received a "missing information" email. I applied online in Feb 10th 2021. I have copied the message they sent in my account below.
They are basically can't confirm my time in Canada before the PR, how is this my fault!? I have submitted all the documents and supplied all the information in the application per the checklist, so why the application is returned to me if THEY can't confirm my time instead of simply asking for supplement information while progressing my application (I haven't got an AOR yet!).
I have send them a case inquiry and attached my visa and all information before I became a PR to prove that I was in Canada and still got a very generic reply (like copy/paste from their FAQ) from the agent not the officer who returned the application.

I don't have an application number so calling them will not be any helpful.
If I resubmit again, that means I lost the last 6 months for nothing and it is not even my fault since the issue is in their end!

Please advise what can I do and your thoughts on this?
Is there a way to escalate this and reach the officer who returned my application to get more clarity?

**********************
Your application for Canadian citizenship is incomplete. We cannot start processing your application for the following reasons:
Physical Presence
In our records, we cannot confirm your time in Canada before you became a permanent resident (PR).
To fix this issue

• recalculate your physical presence
• upload the new calculation file if you have at least 1,095 days in Canada afteryour recalculation
  • If applicable, wait until you have at least 1,095 days beforeyou upload the new calculation file.

Go to your physical presence
How to resubmit your application
If you still want to apply

1. Correct the issues listed above
   • Upload all documents as instructed (where applicable).
   • Make sure all files are clear and easy to read.
2. Don’t forget to recalculate your physical presence (upload a new calculation file)
3. Make sure the application has all of your latest information
4. Resubmit your application

We have not taken your payment yet. If you can’t or don’t want to resubmit your application, you may ask for a refund(opens in new tab).
If you think that we’re making an error, contact us(opens in new tab).
Thank you,
Case Processing Centre
Sydney, Nova Scotia

This is the first time I am seeing such a post and this is weird. Was your temporary resident status in Canada within your eligibility period (past 5 years)? What status were you in before you became a Permanent Resident?

 

[mohammedessam]

I need an advise please!
I have just received a "missing information" email. I applied online in Feb 10th 2021. I have copied the message they sent in my account below.
They are basically can't confirm my time in Canada before the PR, how is this my fault!? I have submitted all the documents and supplied all the information in the application per the checklist, so why the application is returned to me if THEY can't confirm my time instead of simply asking for supplement information while progressing my application (I haven't got an AOR yet!).
I have send them a case inquiry and attached my visa and all information before I became a PR to prove that I was in Canada and still got a very generic reply (like copy/paste from their FAQ) from the agent not the officer who returned the application.

I don't have an application number so calling them will not be any helpful.
If I resubmit again, that means I lost the last 6 months for nothing and it is not even my fault since the issue is in their end!

Please advise what can I do and your thoughts on this?
Is there a way to escalate this and reach the officer who returned my application to get more clarity?

**********************
Your application for Canadian citizenship is incomplete. We cannot start processing your application for the following reasons:
Physical Presence
In our records, we cannot confirm your time in Canada before you became a permanent resident (PR).
To fix this issue

• recalculate your physical presence
• upload the new calculation file if you have at least 1,095 days in Canada afteryour recalculation
  • If applicable, wait until you have at least 1,095 days beforeyou upload the new calculation file.

Go to your physical presence
How to resubmit your application
If you still want to apply

1. Correct the issues listed above
   • Upload all documents as instructed (where applicable).
   • Make sure all files are clear and easy to read.
2. Don’t forget to recalculate your physical presence (upload a new calculation file)
3. Make sure the application has all of your latest information
4. Resubmit your application

We have not taken your payment yet. If you can’t or don’t want to resubmit your application, you may ask for a refund(opens in new tab).
If you think that we’re making an error, contact us(opens in new tab).
Thank you,
Case Processing Centre
Sydney, Nova Scotia

My wife got the same letter when she applied by paper application on July 2020
We just resubmitted a new application with visa copies and entry stamp copies to prove that she was indeed in Canada before becoming a PR

 

[ahmad1990]

This is the first time I am seeing such a post and this is weird. Was your temporary resident status in Canada within your eligibility period (past 5 years)? What status were you in before you became a Permanent Resident?

Thank you for your reply. I was a visitor (on a visitor visa), stayed for 3 months before I became a PR. so I will get a month and a half credit toward my residency eligibility

 

[ahmad1990]

My wife got the same letter when she applied by paper application on July 2020
We just resubmitted a new application with visa copies and entry stamp copies to prove that she was indeed in Canada before becoming a PR

Did she had the AOR before that or the application was simply just returned to your wife? did they provide any explanation to why they couldn't confirm the time?

 

[se1992]

Hi all,

I have received the official test-invitation email. Within that email however, they are also requesting all pages of my passport( I can't remember if I have included all the pages or only the pages that had the stamps). This is pretty straight forward. That being said they have included the following line: "Passport(s) and travel document(s) stamps that are not in English or French must also be translated."

Did you guys do the official translation for the passport stamps from a translation agency? I have multiple foreign stamps, Spanish and Turkish. Also what do you guys do for the stamps that only has the symbol and the airport name? Such as Frankfurt Main? It doesn't say exit or enter on the stamp, so there is really nothing to translate.

Please let me know what you guys did, in-terms of the passport stamp translation.

Thank you for your help.

 

[from_india_to_canada]

Thank you for your reply. I was a visitor (on a visitor visa), stayed for 3 months before I became a PR. so I will get a month and a half credit toward my residency eligibility

Dude, you don't get any credit when you were on a visitor visa...

 

[mohoozee]

That is certainly incorrect. You get half a day credit as a non PR.

 

[namratha_s]

Hi all,

I have received the official test-invitation email. Within that email however, they are also requesting all pages of my passport( I can't remember if I have included all the pages or only the pages that had the stamps). This is pretty straight forward. That being said they have included the following line: "Passport(s) and travel document(s) stamps that are not in English or French must also be translated."

Did you guys do the official translation for the passport stamps from a translation agency? I have multiple foreign stamps, Spanish and Turkish. Also what do you guys do for the stamps that only has the symbol and the airport name? Such as Frankfurt Main? It doesn't say exit or enter on the stamp, so there is really nothing to translate.

Please let me know what you guys did, in-terms of the passport stamp translation.

Thank you for your help.

I have the same question. I have UAE visa Arabic stamping. how do we translate it and how do we send it

 

[ahmad1990]

Dude, you don't get any credit when you were on a visitor visa...

It does count per the Canada website! below is extracted from this link: https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-citizenship/become-canadian-citizen/eligibility.html#time

Each day spent in Canada as a temporary resident or protected person within the last 5 years counts as one half day when you calculate your physical presence. You can use a maximum of 365 days as a temporary resident or protected person toward your time spent in Canada.

A temporary resident is someone who is authorized to enter or stay in Canada as a:

• visitor
• student
• worker or
• temporary resident permit holder

 

[kari1133]

I have the same question. I have UAE visa Arabic stamping. how do we translate it and how do we send it

Hi, I actually have the same question. I have many UAE stamps on my passport and if you notice the whole stamp is in Arabic but there are 2 english words "UAE" and "Entry/Exit". I was thinking maybe this is sufficient but I could be wrong.
Note- I am yet to apply and am just getting ready. So if there are other applicants that have visited or lived in the UAE before, appreciate your response to this. Thank you

 

[namratha_s]

Hi, I actually have the same question. I have many UAE stamps on my passport and if you notice the whole stamp is in Arabic but there are 2 english words "UAE" and "Entry/Exit". I was thinking maybe this is sufficient but I could be wrong.
Note- I am yet to apply and am just getting ready. So if there are other applicants that have visited or lived in the UAE before, appreciate your response to this. Thank you

I read few posts which says not necessary. not sure what to do.