@Zaluzhna don't worry. I am here with you... In your case you received some one else COPR, in my case,  I got my own COPR with completely blank. So it is as good as we both are in same situation as we both can't use our COPR's 

. My Spouse, and Kids photo got rejected in Portal saying it did not meet standards. I took those pictures from a Professional  who 100 times told me it is the PR standard size photo but got those rejected and I resized it with Another Professional to see how the luck works this time. There is still no update for that.
I raised a case with IRCC to fix my COPR and a group of Technicians are researching for the past 10 days on how to correct my COPR's. So end of the story... please wait and they will get back to you. They are prioritizing applications for those who are exempt from travel restrictions and things are getting delayed due to Covid-19.