Medical results not updated after 1 1/2 month

[Crystel13]

Hi guys,

My husband went to do his medical exam on Oct. 20th, 2020. According to the clinic, the results have been sent to IRCC a long time ago. However, his gckey and Ecas account still show: "your action is required". I sent a webform to IRCC to show them the confirmation that the medical was done on Oct. 20th, but it's still the silence from their side.
Is it normal to take so long to update his account?
Thanks

 

[Canada2020eh]

Hi guys,

My husband went to do his medical exam on Oct. 20th, 2020. According to the clinic, the results have been sent to IRCC a long time ago. However, his gckey and Ecas account still show: "your action is required". I sent a webform to IRCC to show them the confirmation that the medical was done on Oct. 20th, but it's still the silence from their side.
Is it normal to take so long to update his account?
Thanks

Seems unusual, you recently got confirmation that it was sent to IRCC? They are not updating Ecas and Gckey as regular as they did before covid so probably not be a problem.

 

[Pink567]

Hi guys,

My husband went to do his medical exam on Oct. 20th, 2020. According to the clinic, the results have been sent to IRCC a long time ago. However, his gckey and Ecas account still show: "your action is required". I sent a webform to IRCC to show them the confirmation that the medical was done on Oct. 20th, but it's still the silence from their side.
Is it normal to take so long to update his account?
Thanks

Hi. Did his results update??

 

[Crystel13]

Hi. Did his results update??

No, we are still waiting

 

[Pink567]

No, we are still waiting

My friend has same issue. Her results aren’t updated.

 

[tamjan]

No, we are still waiting

May i know how it got resolved? I am also facing the same issue. it is more than 45 days.

 

[Pink567]

May i know how it got resolved? I am also facing the same issue. it is more than 45 days.

You can raise a webform regarding this and upload medical tracking sheet. The results will update. That’s what my friend did.

 

[tamjan]

You can raise a webform regarding this and upload medical tracking sheet. The results will update. That’s what my friend did.

Thank you so much! I already raised webform under technical error, but did not get response. Would you please check under which category your friend raised?

 

[Pink567]

Thank you so much! I already raised webform under technical error, but did not get response. Would you please check under which category your friend raised?

She also raised under technical difficulties .They will update in some time. Due to covid, no one knows the proper timeline. If you have already raised webform, just wait for them to update it

 

[tamjan]

Thank you! I got response back for web form that they had forwarded to the officer, but not yet updated in my account.

 

[Peekapoo]

Thank you! I got response back for web form that they had forwarded to the officer, but not yet updated in my account.

Mine got updated on ecas after 11 months..

 

[tamjan]

Thank you so much, mine got updated in Gckey.

 

[yr97]

Thank you so much! I already raised webform under technical error, but did not get response. Would you please check under which category your friend raised?

I only have the medical form sent by ircc, the clinic didn't give us any thing.. They just sent the results today

 

[T_AM]

I only have the medical form sent by ircc, the clinic didn't give us any thing.. They just sent the results today

did ur medical status get updated, if yes, can u tell after how many days?

 

[yr97]

did ur medical status get updated, if yes, can u tell after how many days?

Hi yes. Same day the clinic sent the results(four days after the exam), it now shows medical passed.