Same here... My application has been approved December 2020 - according to the GCMS notes received on January 2021
I check the CIC portal every day but no update so far..
I sent a web form a couple of weeks ago but no response yet. I will try to call them tomorrow morning again but so far I couldn't speak with an agent. Honestly, I do not think they will tell anything new.
@legalfalcon do you have any suggestions for us?