Hi same for me. Nov Aor 2019 file approved as per gcms and my medical expired in November so I raised a webform and got this:
‘We verified the information on file and we are pleased to inform you that everything appears to be in order with the application. The medical results on valid have been extended and are valid
until 2021/04/30.’
Although on my profile it’s yet to be updated but at least I know it has been extended. I think you should send a webform, I know quite a number of people with November who found out about their extension this way and it’s still not showing in their profile as well.
All the best. Hang in there, it’ll be over soon.