Well, as suspected, my process has gone on hold for my PG documents. The bachelors documents from University of Mumbai have got accepted.
The status has changed to following for both degree certificate and marksheets for PG:
Received Documents Awaiting Verification | Details
Reason: WES has requested further verification from the issuing institution and is waiting for their response.
Instructions: Please allow time for your institution to respond. WES will proceed with your evaluation as soon as we hear from your institution.
Now my question is, do they need response with physical copies or a response on e-mail also suffices? Will need to communicate with the admin guys accordingly. Any help is appreciated.