Here is where I got the information from:
https://www.canada.ca/en/immigratio...nt-applicants/bridging-open-work-permits.html
"Before issuing a BOWP, officers must check the Global Case Management System (GCMS) to ensure that the CIO has reviewed the application and determined that it meets the requirements of a complete application, as described in sections R10 and R12.01. If the e-APR is incomplete, the application for a BOWP must be refused. The open work permit holder fee can be refunded, but the processing fees cannot."
R10 is not explicitly stated on your CIC online account. However, you should be able to find out easily by either calling CIC or ordering a GCMS note.