It's just a reply to the message regarding progress bar email

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Actually my file is under review required for POF(other eliglibility criterias are passed), but it's due to an error by the case analyst in his summary note (mentioned fund not sufficient for 3 applicants,but actually it's 2 ).We raised a CSE supported by screenshots of the respective pages in GCMS note explaining the facts.
It's been around 40 days and no response except their generic reply.My consultant had called them twice, but the agent said no progress.